Return and refund

If right after delivery, shopper finds out wrong delivery or defective products, he or she can request return.

Shipping cost back to Bettino is at customer’s expense. However, shipping cost would be a lot for customers, so, please send us an email to discuss a solution before taking any action.

Shipping cost of replaced item to customer is at Bettino’s expense.

In case customer do not want exchange, he or she reserves the right to return it to Bettino and get a full refund.

To get help, please contact our Hotline: +84 917 56 8686, or send an email to